[KB3475] ESET Multi-Device Security FAQ

If you are still unable to activate ESET Cybersecurity, continue to solution 2 to use the Terminal application and run a 'change owner' command. Use Terminal to enter the change owner command. Click the Finder icon in the dock located at the bottom of the screen and then From the OS X menu bar, click Go → Utilities to open the OS X Utilities. ESET Cybersecurity and ESET Cybersecurity Pro are compatible with OS X Yosemite (10.10) ESET NOD32 Antivirus 4 Business Edition for Mac OS X is compatible with Yosemite; iCloud Drive – endless download loop caused by Real-time protection in ESET Cyber Security and ESET Cyber Security Pro.

Solution

New users: ESET Internet Security replaces ESET Multi-Device Security

ESET Internet Security now provides the same multi-platform protection as ESET Multi-Device Security. Existing Multi-Device customers can still renew their license, but new users should buy ESET Internet Security.

What is ESET Multi-Device Security?

ESET Multi-Device Security is a bundle of ESET products that you can activate using a single license. A Multi-Device Security license allows you to install any combination of the following ESET products:

• ESET NOD32 Antivirus for Windows
• ESET Internet Security for Windows
• ESET Cyber Security or ESET Cyber Security Pro for macOS
• ESET NOD32 Antivirus for Linux*
• ESET Mobile Security (for Android)
• ESET Parental Control for Android**

*This product can only be activated using your ESET-issued Username and Password, it does not accept a License Key.
**This product will initially take up one seat from your total license count. Afterward, you can install the product on all your family's devices without using additional licenses.

Is ESET Multi-Device Security available online as well as in stores?

Yes, ESET Multi-Device Security is available for purchase online as well as in retail. Purchase ESET Multi-Device Security online.

When does my license expire?
You can verify the expiration date of your ESET Multi-Device Security license from within the installed products themselves.

How do I activate and install my ESET Multi-Device Security?

Click here for detailed instructions.

After installing your first product:

Make sure to start with Step 2 installation in the Multi-Device Security installer. In the Product activation window, select Activate using License Key and enter the ESET-issued License Key you received when you registered your ESET Multi-Device Security activation key.

After installing my first ESET Multi-Device Security product, how soon should I activate and install the remainder of the products?
Your ESET Multi-Device Security license is good for one year from the date that you activate and install your first product. We highly recommend that you activate and install ESET on the remainder of your machines as soon as possible.

How do I renew ESET Multi-Device Security?

Renew ESET Multi-Device Security.

What do I do after renewing?
After renewing ESET Multi-Device Security, no action is required on your part. Please note that there might be a brief delay before your new expiration date is displayed in your ESET product(s).

I don't have a working CD drive—how do I install ESET Multi-Device Security?

If you do not have a working CD drive, click here for step-by-step instructions.

[KB2787] How do I enable the right-click menu for scanning in ESET Cyber Security Pro or ESET Cyber Security?

Issue

• Add scanning features to the context menu in Mac OS X
  

Details

You can enable this feature for submitting suspicious files to ESET, performing a scan for a file or folder, cleaning an infected file or adding a file to the quarantine.

Solution

ESET Cyber Security/ESET Cyber Security Pro

1. Open Your ESET product. How do I open my ESET product?
   
2. Click Setup → Enter application preferences.

Figure 1-1
Click the image to view larger in new window

3. Click Context Menu.

Figure 1-2
Click the image to view larger in new window

4. Select the check box next to Integrate into the context menu and exit the Context Menu.
   Version 5: Click OK to save your changes.

Figure 1-3

5. To use this feature, right-click a file or folder (or CTRL + click) and depending on the type of file, either select the action you want to perform, or select the Services menu to display the context options.

Figure 1-4

ESET Cybersecurity (4.x)

1. Open the main program window by clicking the ESET icon on the menu bar and selecting Open ESET Cybersecurityor by clickingFinder → Applications →ESET Cybersecurity.

2. Click the icon in the lower-left corner of the main program window to activate Advanced mode.
   
3. Click Setup from the main menu and then click Enter application preferences or use the shortcut CMD + , on your keyboard.
   
4. Click User → Context Menu and then select the check box next to Integrate into the context menu.
   

Figure 2-1

5. Click OK to close the Advanced setup window.
   
6. Restart your computer to enable the context menu feature after the next user login.
   
7. To use this feature, right-click a file or folder (or CTRL+ click) and depending on the type of file, either select the action you want to perform, or select the Services menu to display the context options.

Figure 2-2

Eset Cyber Security Pro Mac Download